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SMILE requires that all employees shall submit to a criminal background check, completed job application form, resume, and letter of reference. It is required that personnel shall be capable of performing assigned tasks. SMILE will use a health screening report as a tool to confirm the employee’s physical abilities to perform duties and identify any health condition that would create a hazard to one self, staff or
Consumers.

Field Supervisor job description and qualifications
Primary Purpose: Supervise Support Specialists and other related field service staff.

Ensure that the Consumer’s goals and objectives are being attained through appropriate coaching. Provide an encouraging work environment where staff and Consumers can achieve true satisfaction in their own lives. Establish and maintain a commitment to providing the highest level of quality service to all Consumers. Research and locate resources out in the community to be utilized by Consumers. Ensure compliance of Consumers and that delivery of services are accessible to the Consumer and appropriate by case conferencing with Support Specialists. Train Support Specialists on how to deal with Consumer’s behavior, assists Support Specialists in need of behavior modification assistance out in the community and recommended any changes or additions in Consumers schedule as needed. Insure that Support Specialist document contact and services provided to Consumers. Perform other duties as assigned. Responsible for a variety of duties that include but are not limited to:

Assist in executing SMILE’s policies and procedures.
Ensure non-discrimination in the delivery of program services and assistance.
Ensure health and safety to all Support Specialists and Consumers receiving services by enforcing program design guidelines.
Be responsible for recruitment, training and supervising of all field staff and personnel.
Ensure schedules of appropriate staff work together with consumer needs.
Have knowledge of consumers' IPP and oversee their implementation.
Assist when needed to review SIR’s submitted and report to the proper agencies in a timely manner.
Assist in investigating circumstances of SIR’s and conduct internal investigation.
Review staff incidents and accident reports in a timely fashion and take appropriate corrective action to prevent reoccurrence.
Assist in giving accurate input of Support Specialists performance and progress.
Ensure open lines of communication between staff, Consumers, circle of support and other agencies.
Evaluate consumer needs and schedule staff to receive related training.
Write annual performance evaluations for Support Specialists.

Qualifications: The Supervisor of an adult day program shall possess the following minimum qualifications:

Three years of experience in a human services delivery
system, including at least one year in a comparable program or a bachelor's degree in a human services related field; and
The demonstrated ability to provide staff training, supervision and planning.

Experience: Minimum 21 years of age. Complete a minimum of 12 hours of continuing education in the areas related to the administration and management of programs providing services to persons with developmental disabilities.

Preferred: Bilingual in English and Spanish preferred. Background in working in the administration of a SLS program vendored by the Regional Center preferred.

Support Specialists job description and qualifications
Primary Purpose: This position is responsible for training and supporting consumers in various community-based activities including work, recreation, shopping, and
transportation. Responsible for a variety of duties that include but are not limited to:

Program Related Duties

Provide instruction to consumers in all areas identified on the Consumer’s IPP
Carry out written training programs, task analysis/program plans
Maintain documentation as required including data collection sheets, and injury reports
Demonstrate an understanding of advocacy and consumer rights
Maintain documentation for case files
Utilize correct intervention techniques in behavior management
Transport consumers in personal vehicle for community based training and activities
Complete consumer schedules according to established procedures

Individual Needs

Respond appropriately and in a timely manner to all health, safety, and personal needs
Administer and document medications according to stated procedure
Utilize the most effective communication method with all consumers
Provide assistance to consumers in the activities of daily living
Communicate consumer concerns, health, behavioral, etc. to program director in a timely manner
Demonstrate positive, constructive communication with all outside persons and agencies
Demonstrate clear, concise, legible written communication

Additional Responsibilities

Maintain a clean, sanitary, well-organized, and safe environment at all work sites
Set up work area to meet the needs of assigned consumers
Ensure that all work completed by consumers meets the expectations of the employer
Obtain transportation tickets and petty cash necessary to complete scheduled training
Follow program petty cash spending procedures at all times
Attend and participate in department meetings and training

Personal Characteristics

Work independently with minimal supervision
Meet deadlines and complete assignments in a timely manner
Make decisions independently within authority
Maintain a professional manner at all times
Personal communications and actions promote a positive work environment
Act as a role model to consumers
Accept and implement all duties as assigned

Qualifications: Graduation from high school or GED required.

Experience: One-year experience providing services to persons with developmental disabilities preferred. Experience in community-based day programs preferred.